SAFEGUARDING YOUR SHOPPING EXPERIENCE

The safety and health of our employees, shoppers and community is the top priority of Franklin Park Mall.

We are excited about the progress and retail outlook at Franklin Park Mall. A safe shopping and dining environment continues to be of paramount importance. The State of Ohio will terminate the current Public Health Orders as of Wednesday, June 2, 2021 as Ohio has met all requirements to end COVID-19 directives. Additionally, the Center for Disease Control (CDC) recently provided new guidance regarding face coverings on May 13, 2021 that is consistent with our state guidelines.

In light of Governor DeWine’s executive orders and recent CDC guidelines, face coverings will now be optional at Franklin Park Mall. Patrons are encouraged to practice safety precautions in public spaces.

Deep cleaning and sanitation of the common areas will continue. Stores and restaurants in the shopping center determine the safety procedures they choose to follow. Please be mindful of each policy.

The State of Ohio will terminate the Public Health Orders as of Wednesday, June 2, 2021 as Ohio has met all requirements to end COVID-19 public health orders. Additionally, the Center for Disease Control (CDC) recently provided new guidance regarding face coverings on May 13, 2021 that is consistent with our state guidelines.

Effective Wednesday, June 2, 2021, Franklin Park Mall will make the following changes to our operating procedures to align with the guidance provided by our state government and the CDC.

The following changes will be implemented:

  • Franklin Park Mall will no longer require customers to wear a face covering or physically distance in the common area of the center. Face coverings in the common area are optional.
  • Individual stores, restaurants and entertainment venues will make their own determination as to whether or not to require face coverings in their space.
  • As outlined in the recent order, all businesses have the right to determine their own policies as it relates to the safety and policies for their customers and employees.
  • Security and Janitorial personnel serving the common areas will continue to wear face coverings until further notice.
  • Common area seating, including Food Court seating, will be returned to normal pre-pandemic levels
  • Any restrictions that may have been in place limiting eating and drinking within Franklin Park Mall have been removed.
  • Expanded cleaning policies that had been implemented to promote public health safety during the pandemic will continue.

This includes but is not limited to expanded cleaning in high touch areas such as restrooms, Food Court, and seating areas.

In addition to following all state government mandates, Franklin Park mall continues to take additional steps to promote a safe environment. Guests will notice the installation of numerous hand sanitizer stations throughout the Center and increased cleaning procedures by our Housekeeping team. We will also offer complimentary disposable face-covering upon request to guests (if requested), and all Management, Public Safety, and Housekeeping staff will continue to wear a face covering.

We look forward to continuing to welcome back our community. As we do so, please know that a safe shopping and dining environment continue to be of paramount importance and our main priority.

For further information on the recent public orders CLICK HERE

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