About Us | Premier Shopping at Franklin Park Mall in Toledo, OH

WHERE
YOU BELONG

Anchored by Dillard’s, JCPenney, Macy’s, and Dick’s Sporting Goods, Franklin Park Mall is home to your favorite retailers including Toledo’s only Apple Store, Altar’d State, American Eagle, BoxLunch, and J. Crew Factory. With destinations such as Zumiez, H&M, PINK, Dry Goods, Pandora, Forever 21, Abercrombie & Fitch, and our popular outdoor shopping promenade which includes DSW, Old Navy, Dave & Buster’s, Maurice’s and Ulta Cosmetics and Salon, Franklin Park Mall provides the greatest retail offerings in Northwest Ohio.

CENTER CONTACTS


MANAGEMENT	419.473.3317
SECURITY OFFICE	419.473.3310
LEASING & ADVERTISING	Contacts on our BUSINESS PAGE


5001 MONROE STREET TOLEDO, OH 43623	GET DIRECTIONS

CENTER HOURS

Individual store and restaurant hours may vary.

CENTER SECURITY SERVICES AMENITIES & GUEST EXPERIENCE

Questions can be directed to Management at 419.473.3317. If your question is directed to an individual store, please contact that store using the contact information provided in our Directory, which provides a listing of all retailers and their respective phone numbers.

FREE WIFI

Enjoy free, uninterrupted WiFi service throughout the Center.

LOST & FOUND

Franklin Park Mall Security Department manages the lost and found property for the center. If you lost or misplaced an item at Franklin Park Mall, please call 419.473.3310, Monday through Friday from 11:00 AM – 7:00 PM. We will make every effort to locate the legal owner of any property we have turned in to us.

Wheelchairs

Wheelchairs are available free of charge during mall hours at Mobility Center near Dick's Sporting Goods. A driver’s license is needed to check out a wheelchair.

Waiting Area

The Pick Up & Waiting Area is located at the Food Court entrance underneath the Orchid Parking Deck.

Dog Friendly

Franklin Park Mall is dog-friendly year-round and welcomes all well-behaved dogs, regardless of breed, into the Center. Please review our Dog Policy here.

Mall Walking

Franklin Park Mall opens its doors to walkers seven days a week with a safe, year-round, climate-controlled fitness opportunity. 2 laps around the mall = 1.4 miles!

Doors open for walkers 1 hour before stores open.
10:00 AM Sunday–Thursday
9:00 AM Friday–Saturday
(Holiday hours may vary)

Family Parking

Loading kids and packages can be challenging, so take advantage of our preferred up-front parking spots. They’re close to entrances and make it easier for expectant mothers and families with small children to visit our Center. Located in the Orchid Parking Deck near the Food Court entrance.

FAMILY PLAY LAND

Our Family Play Land, located in the JCPenney wing, gives kids a chance to “get the wiggles out” on a shopping trip. Our play area is a perfect escape from hot, snowy or rainy weather. Your family is invited to have fun, be active and play in a safe, clean, and colorful environment.

FAMILY LOUNGE

Our Family Lounges offer a comfortable area where you and your young children can take a break from shopping. These are special spots for families with infants and toddlers features toys, kid-friendly TV programs, and private nursing areas and baby changing-stations. The Family Lounge is located in the JCPenney Wing by the Family Play Land. The ProMedica Family Lounge is located in the Food Court by Sbarro.

STROLLER RENTAL

You’ll find self-service Smarte Carte Strollers located in the Food Court and in front of JCPenney next to our Family Play Land. Credit cards and cash are both accepted, and upon returning the stroller $0.50 will be refunded.

ADDITIONAL AMENITIES

There are 2 ATMs
USPS Mailbox at the Monroe Street entrance
Device Charging Stations

WHERE YOU

GET ANSWERS

Use our contact form to send us a question or comment