EVENTS
Anchored by Dillard’s, JCPenney, Macy’s, and Dick’s Sporting Goods, Franklin Park Mall is home to your favorite retailers including Toledo’s only Apple Store, Altar’d State, American Eagle, BoxLunch, and J. Crew Factory. With destinations such as Francesca’s, Zumiez, H&M, PINK, Sephora, Pandora, Forever 21, Abercrombie & Fitch, and our popular outdoor shopping promenade which includes DSW, Old Navy, Dave & Buster’s, Maurice’s and Ulta Cosmetics and Salon, Franklin Park Mall provides the greatest retail offerings in Northwest Ohio.

CONTACT INFORMATION

Phone Numbers
GUEST SERVICES
SECURITY OFFICE
Address
5001 Monroe Street

Toledo, OH 43623

CENTER HOURS

Individual store and restaurant hours may vary
Monday 11:00 am - 7:00 pm
Tuesday 11:00 am - 7:00 pm
Wednesday 11:00 am - 7:00 pm
Thursday 11:00 am - 7:00 pm
Friday 11:00 am - 7:00 pm
Saturday 11:00 am - 7:00 pm
Sunday 12:00 pm - 6:00 pm

CENTER & GUEST EXPERIENCE

Guest Services is located in our Center Court. Questions can also be directed to our hotline at 419.473.3317. If your question is directed to an individual store, please contact that store using the contact information provided in our Directory, which provides a listing of all retailers and their respective phone numbers.

GENERAL INFORMATION

FREE WIFI

Enjoy free, uninterrupted WiFi service throughout the Mall.

ATMs

If you’re short on shopping cash or need to check your account balance, stop at one of our safe, convenient ATMs at the following locations:

Macy’s Wing next to Zales
Near escalator to Cinemark Theater, Level 1

LOST & FOUND

Franklin Park Mall - Security Department manages the lost and found property for the mall. If you lost or misplaced an item at Franklin Park, please call 419.473.3310, Monday through Friday from 8:00AM to 5:00PM. In the event the property is found and identification is with the item, the department will do their best to contact you. We will make every effort to locate the legal owner of any property we have turned in to us.

Get Directions & Transit

MALL SERVICES

FAMILY PARKING

Loading kids and packages can be challenging, so take advantage of our preferred up-front parking spots. They’re close to entrances and make it easier for expectant mothers and families with small children to visit our Center.

It’s located in the Orchid Parking Deck near the Food Court entrance.

FAMILY LOUNGE

The Family Lounge is a comfortable area where you and your young children can take a break from shopping. This special spot for families with infants and toddlers features toys, kid-friendly TV programs, and private nursing areas and baby changing-stations.

The Family Lounge is located in the JCPenney Wing by the Family Play Land. The ProMedica Family Lounge is located in the Food Court by Taco Bell and Sbarro.

STROLLER RENTAL

Visiting us with kids in tow? Try a Smarte Carte stroller! Little ones will love riding in these colorful vehicles, and you’ll love keeping them close while you shop. Smarte Carte Strollers feature:

Plenty of space for personal items and purchases.
Two convenient cup holders and a snacks tray.
A moving steering wheel to keep little hands occupied.
Lap safety belt.

You’ll find a self-service Smarte Carte located next to the Food Court entrance.

Credit cards and cash are both accepted, and upon returning the stroller $0.50 will be refunded.

AMENITIES & MORE

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    OPEN TODAY 11:00 am - 7:00 pm